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Terms of Service

Last updated: May 24, 2024

Acceptance of Terms

By accessing and using Tropir's LLM tracing and analytics services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

Tropir provides LLM tracing, monitoring, and analytics services including:

  • Real-time monitoring of LLM applications
  • Performance analytics and insights
  • Error tracking and debugging tools
  • Usage metrics and cost optimization
  • Integration with popular LLM frameworks

User Accounts and Registration

To use our services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Be at least 18 years old or have legal guardian consent

Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for competitive intelligence gathering

Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy. You retain ownership of your data, and we implement industry-standard security measures to protect it.

Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes when possible.

Billing and Payment

Payment terms include:

  • Fees are charged based on your selected plan and usage
  • Payments are processed monthly or annually as selected
  • All fees are non-refundable unless otherwise specified
  • We may suspend services for non-payment after notice
  • You're responsible for applicable taxes

Intellectual Property

All content, features, and functionality of our services are and will remain the exclusive property of Tropir and its licensors. Our services are protected by copyright, trademark, and other laws. You may not copy, modify, or distribute our proprietary content without written permission.

Limitation of Liability

To the maximum extent permitted by law, Tropir shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Termination

Either party may terminate this agreement at any time. Upon termination, your access to our services will cease, and we may delete your data after a reasonable retention period. Provisions that by their nature should survive termination will remain in effect.

Governing Law

These terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of Delaware.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our service. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at legal@tropir.com.